You will receive an email invitation to join the Client Portal which gives you online access to your policies and the ability to request certificates of insurance 24/7, including the ability to retrieve certificates already approved.
InsurLink is the online app you can down load to your phone or tablet. This gives you mobile access to request certificates or download approved certs that have been issued. Go to the Apple or Android app store. Your client portal log on will be the same online or on your mobile device.